Terms and conditions of use

Terms and Conditions of Use

Retail Prime Food Service

1. Introduction

Welcome to Retail Prime Food Service. By accessing our website, purchasing products, or using our services, you agree to the following Terms and Conditions. Please read them carefully before proceeding with any transactions.

2. FDA Approval & Product Quality

  • All our products are FDA-approved, ensuring the highest standards of quality and safety.
  • You can verify our certification here: FDA Approval Link.
  • We strictly adhere to food safety regulations to guarantee freshness, nutritional integrity, and compliance with industry standards.

3. Definitions

  • Company: Refers to Retail Prime Food Service.
  • Customer: Any individual or business purchasing products or using our services.
  • Products: Includes food items such as ready meals, dry goods, cheeses, seafood, and convenience foods.
  • Website: Our online platform where orders are placed and services are provided.

4. Ordering & Payments

  • All orders must be placed through our official website or authorized sales channels.
  • Prices are listed in local currency and may be subject to change without prior notice.
  • Payments must be made using approved payment methods displayed at checkout.
  • Manual orders require additional verification before processing.

5. Delivery & Shipping

  • Delivery services depend on availability and geographic limitations.
  • Estimated delivery times may vary due to order volume and external factors.
  • Customers must provide accurate shipping details—errors may result in delays or extra charges.

6. Returns & Refunds

  • Returns and refunds are available for defective or incorrect products.
  • Requests must be submitted within [insert timeframe], with supporting documentation.
  • Perishable items may be exempt unless the issue falls under quality concerns.

7. Liability & Disclaimer

  • We are not liable for damages caused by improper storage, handling, or consumption after delivery.
  • While we strive for accuracy, product descriptions and availability may change.
  • The company is not responsible for third-party service interruptions (e.g., courier delays).

8. Intellectual Property Rights

  • All content, logos, trademarks, and product descriptions belong to Retail Prime Food Service and cannot be used without permission.

9. Privacy & Data Protection

  • Customer data is processed securely according to applicable privacy laws.
  • We do not sell, share, or misuse customer information beyond essential business operations.
  • Customers can request data deletion in accordance with legal regulations.

10. Compliance with Regulations

  • All products comply with applicable food safety, labeling, and trade regulations.
  • Customers must follow local laws regarding importing and handling perishable goods where applicable.

11. Limitation of Liability

  • The company is not responsible for losses caused by unforeseen circumstances, including technical errors, third-party service failures, and natural disasters.
  • Website access may not always be uninterrupted, and technical issues may occur.

12. Force Majeure

  • We are not liable for delays or failures due to circumstances beyond our control, such as natural disasters, strikes, pandemics, or supply chain disruptions.

13. Consumer Rights & Dispute Resolution

  • Customers should contact support for issue resolution before escalating disputes.
  • All disputes will be governed by the laws of [pattaya] and resolved through  where applicable.
  • Refunds or replacements are available per our return policy for eligible products.

14. Changes to Terms & Conditions

  • Retail Prime Food Service reserves the right to update these terms at any time. Continued use of our website or services constitutes acceptance of these modifications.